Home > Help Center > Delivery & Installation Services

Delivery & Installation Services

Delivery

Nationwide Delivery

Town Appliance offers free nationwide delivery on most appliances. Delivery eligibility and pricing depend on your zip code. Enter your zip code at checkout for precise information. Please note that certain brands may be excluded from delivery due to manufacturer restrictions.

Tri-State Area Delivery

We provide free In-Home Delivery (including placement in the room of your choice and up to two staircases) for most zip codes within the Tri-State Area, with no minimum order.

For other zip codes within the Tri-State Area:

  • Orders Below $999: $99 Threshold Delivery (appliance delivered to your front door). Optional In-Home Delivery for $175.
  • Orders Over $999: Free Threshold Delivery. Optional In-Home Delivery for $75.

Outside the Tri-State Area

For areas outside the Tri-State Area we offer two delivery options:

Threshold Delivery (appliance delivered to your front door):

  • Orders Below $999: Shipping fees vary by location*
  • Orders Over $999: Free Threshold Delivery.

In-Home Delivery: For an additional $75, we’ll place your appliance in the room of your choice, including up to two staircases.

*Delivery fees may increase for more distant locations and smaller orders. 

Remote Areas

In designated remote areas, shipping costs may vary based on order size and will be shown at checkout. If you notice a shipping charge calculated during checkout, it’s likely because your location is considered for us within a remote area zone.

Custom Quote Delivery

For specific areas within the U.S., shipping costs will be calculated post-purchase, and you’ll be notified during the checkout process if this is applicable. Please email, call, or text us directly for a custom delivery quote.

Estimated Transit Times

In-stock orders usually ship within 24-48 hours. Special order items may take additional time.

For customers in the tri-state area, delivery typically takes 1-4 business days. For other areas, delivery is estimated to take 1-2 weeks. When using third-party carriers, orders are prepared promptly but may experience additional waiting time until the carrier company picks them up. Please note that these times may vary based on product availability and location.

For pre-ordered items listed as ‘Temporarily Out of Stock,’ we will keep you updated on the status of your order throughout the process.

Important Notes

  • Exclusions: While many zip codes in the Tri-State Area qualify for free or reduced delivery fees, some zip codes—due to their distance or classification—fall under more expensive delivery zones. These fees will be shown at checkout for full transparency.
  • Pro-Style Appliances: Certain large or heavy appliances may incur additional delivery fees due to size and complexity. These fees will be communicated after your purchase, ensuring full transparency on costs.
  • Remote Areas: Designated remote locations may require additional delivery charges based on distance and order size.
  • Town Appliance only ships to the continental United States. We do not ship directly to Alaska, Hawaii, Canada, or internationally. To support delivery in those regions we can ship to a freight forwarder. Additionally, we do not ship to APOs or PO Boxes. Finally, Town Appliance will not be responsible for products exported out of the continental United States; in such cases, all warranties will be void.

Small Appliances & Accessories

Small Appliances: Free nationwide delivery on small appliances across all areas.

Accessories: Nationwide delivery available for a flat $15 fee.

Installation

We offer a range of installation services to make your appliance setup as seamless as possible. Additional services such as basic hookups and removal of old appliances are available in certain areas. Please check availability by entering your zip code on the product page or contacting our customer service team.

Installation of freestanding appliances will be performed only to existing power sources, fuel lines, or water lines. 

Please note that installation prices do not include the cost of additional parts required. Our team does not perform connections to copper lines, gas lines requiring welding, or specialized plumbing work.

Pricing

Removal of uninstalled Freestanding Appliance

$35.00

This service includes the removal of any uninstalled freestanding appliance. If an installation service was purchased with the removal service, the removal of the old appliance being replaced will be performed.

If the appliance installation and removal service were purchased a complete removal will be done.

Installation of a Refrigerator Without an Ice Maker

$20.00

This service includes the installation of a refrigerator without an ice maker. The installation will be only performed with the existing power source. Note: costs of parts are not included in installation price.

Installation of Freestanding Ranges up to 30”

$25.00

This service includes the installation of a freestanding range of up to 30” (excluding any professional range). The installation will be only performed with the existing fuel source. Note: costs of parts are not included in the installation price.

Installation of a Washing Machine

$25.00

This service includes the installation of a washing machine. The installation will be only performed with the existing waterline. Note: costs of parts are not included in the installation price.

Installation of an Ice Maker

$25.00

This service includes the installation of an ice maker. The installation will be only performed with the existing waterline. Note: costs of parts are not included in the installation price.

Installation of a Refrigerator with an Ice Maker

$25.00

This service includes the installation of a refrigerator with an ice maker. The installation will be only performed with the existing waterline and power source. Note: costs of parts are not included in the installation price.

Installation of a Combination Washer and Dryer

$75.00

This service includes the installation of a combination washer and dryer. The installation will be only performed with the existing dryer vent and power source and existing water lines. Note: costs of parts are not included in the installation price.

Regular installation service applies to ground floor deliveries in private homes only and does not cover apartment buildings.

For more complex installation needs, please contact our customer service.